BE Voice

AI receptionist

Every call answered. First ring, every time.

BE Voice answers your phone in a natural voice, knows your business, and handles each call the way you would: an answer, a transfer or a message.

Setting up the AI receptionist: greeting, personality and knowledge
Tell it about your business in plain words.

What it does on a call

Answers questions

Opening hours, services, prices, where to park, what to bring. It answers from what you tell it, and says so when it doesn't know.

Puts callers through

To a person, a team, a queue or a mobile. Your colleague hears who's calling and why first, then accepts or declines.

Takes messages

With the details you ask for, sent straight to the right person by email, to the console or to your own system.

Covers after hours

Answers nights, weekends and public holidays, or only when everyone's busy. You decide when it picks up.

Sounds natural

A choice of natural Australian voices, plus other English accents. Callers can interrupt it, just as they would a person.

Writes up every call

A short summary, how the call ended and the full conversation, ready in the console a few seconds after the call.

The people and teams the receptionist may put callers through to
Choose who it can put callers through to, and what happens if they don't answer.

Transfers with an introduction

Your team knows who's calling before they say hello

When a caller needs a person, BE Voice rings them and says who's calling and what it's about. They can take the call or let it come back, and the caller is never left hanging. If nobody's free, it takes a message.

Choose whether your team sees your business number or the caller's own number when it rings.

Connected to your systems

Answers that come from your own records

Connect BE Voice to your booking, job or accounts system and it can check a booking, an order or a balance while it's on the call, and note what was agreed.

Not ready for that? It works perfectly well from the knowledge you type in.

An AI agent with two lookups in the business's own system
Look-ups in your own system, tested from the console.

Start with a free pilot

We set BE Voice up for your business and you try it on real calls before you decide.