Good questions, straight answers

BE Voice uses natural Australian voices and talks in short, everyday sentences. Callers can interrupt it, change their mind or go off on a tangent, and it keeps up. We're happy to play you some calls.

When it calls people, it always says it's an automated assistant. We think being upfront earns more trust than pretending.

It answers from what you tell it about your business, and when it doesn't know, it says so and takes a message or puts the caller through. Every call is written up with a summary and the full conversation, so you can see exactly what was said and improve its instructions in the console.

Yes. You choose who it can put callers through to and when. Your colleague hears who's calling and why before they answer, and if nobody's free it takes a message.

No. Many businesses start with the AI after hours or when everyone's busy, and use BE Voice as a normal phone system the rest of the time. You can change that with a switch.

Each business's numbers, calls, recordings and messages are kept separate from every other business, and only the people you invite can see them. Passwords and credentials are stored encrypted. Recordings are deleted automatically after the retention period.

None, if you'd like. Your team can answer on the phone app, the desktop app or in a web browser. Standard desk phones and softphones work too.

Yes. BE Voice can look things up in your own systems during a call and record what was agreed. Your developer or IT provider can see what's needed on our developers page, or we can help.

Yes, within the rules. BE Voice keeps to the calling hours for each type of call, keeps a do-not-call list for you and honours every opt-out. How it calls within the rules.

We price BE Voice for your business: your numbers, your team and the calls you want it to handle. There are no per-seat licences and no hardware to buy. Talk to us and we'll price it for your business.

We set BE Voice up for your business and you try it on real calls, often starting after hours. You see every call and decide whether to keep going. Ask about a pilot.