For clinics and practices

A calmer front desk, and fewer empty appointments.

BE Voice answers the routine calls so your reception team can look after the patients in front of them. It confirms tomorrow's appointments, too.

Talk to us

BE Voice
Hi, it's the automated assistant from Bayside Physio, calling for Sam. Is that you?
Patient
Yes, speaking.
BE Voice
Just confirming your appointment tomorrow at 10:30 with Priya. Will you be able to make it?
Patient
Actually, could I move it to the afternoon?
BE Voice
Of course. I'll ask the front desk to move you to the afternoon and they'll confirm the time.
Result: reschedule requested, afternoon preferred. Sent to the front desk.

What it does for your practice

Every call answered

Opening hours, location, parking, what to bring, whether you bulk bill. Answered at once, even at the 9 am rush.

Messages to the right person

Results questions, referrals and callbacks go to the right practitioner or the front desk, with the details written down.

Appointment reminders

Calls to confirm, with reschedules and cancellations sent to your team, so gaps can be filled.

Urgent calls through

Tell it which calls need a person, and those go straight to your team with a quick introduction.

After hours

Callers get a helpful answer and a message is taken, rather than a full voicemail box on Monday.

Private and separate

Your calls, recordings and messages are kept separate from every other business, with access limited to your team.

Start with a free pilot

We set BE Voice up for your business and you try it on real calls before you decide.

Talk to us